Contact Live Nation Customer Service
How to Reach a Person at Live Nation
Toll-Free Number:
-
1-800-653-8000
Live Nation Emails:
Live Nation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Live Nation Phone Number | 1 (800) 653-8000 |
| Average Hold Time | 00:02:56 |
| Average Calls duration | 6 minutes |
| Most Popular Live Nation Email Address | disputes@livenation.com |
| Live Nation Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, request for information and employment |
| Prepare before the call to Live Nation | Email or first and last name |
Contact Information
Live Nation Website:
Live Nation Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
111 E Wacker Dr, #1400,
Chicago,
Illinois 60601
430 W 15th St,
Brooklyn,
New York 11214
Summary of Live Nation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Live Nation?
Product/ Service Question:
- “Says I have purchased tickets but have not”
- “Complaint about Tortuga vip package that I paid for”
- “Can't access my tickets I won”
Request for Information Question:
- “Have a question”
- “I need help”
- “Presale question”
Employment Question:
- “1099”
- “1099-k”
- “Payroll dept”
Account Question:
- “I cant sign intp live nation”
- “My check was posted into the wrong account”
- “My Money posted in the wrong bank account and it was in a negative”
Shipping and Delivery Question:
- “Haven't received tickets for this Saturday”
- “Never received tickets for event and can’t get refund”
- “Still haven't received my tickets for Human Nature”
Payments and Charges Question:
- “I need to switch the credit card on the purchase I made please help me”
- “Didn’t get my direct deposit check”
- “Reimbursement for ticjet 2 see Teddy Swims In Anaheim, CA. House of Blues over sold venue & mgr told me 2 contact live nation for refund. Concert was on 10/21/2024.”
Refund Question:
- “Refund”
Return/ Replace Question:
- “To change email”
- “Change tickets”
- “I bought my tickets for the wrong day but I want to change it”
Activation/ Cancellation Question:
- “Canceled show”
- “I revieved tickets for my daughter birthday concert was canceled. Can i get a regund for the tickets?”
- “Cancel tickets”
Cards Question:
- “Gift card issue”
- “You are blocking my credit card!”
Website/ Application Question:
- “I have tried to purchase Sammy Hagar tickets three times and all three times the website kicks me back to the beginning… At this point I have given up and I just want to make sure that none of the purchases went through”
- “Trying to purchase tickets your website is down”
Staff Question:
- “Customer service”
Other Question:
- “Sale ticket prices not showing up”
- “Tickets”
- “Can't load my ticket”
About
Live Nation is a live-events company based in Beverly Hills, California. The activity of the company is focused on concert promotions. On its website it is possible to find information about concert events all over the USA. Live Nation was formed in 2005 as a spin-off from Clear Channel Communications, which then merged with Ticketmaster in 2010 to become Live Nation Entertainment. Live Nation "signs" artists as a "record label", but it predominantly takes the role of a promoter, rather than "owner of music". The deal with U2 and Madonna, for example, does not include copyright of the artists' future recordings. The 2007 deal signed with Jay-Z does include the rapper's future recordings. Live Nation also signed Colombian singer Shakira, Canadian band Nickelback and Mexican singer Luis Miguel, etc.
Live Nation is ranked 137 out of 3667 in Entertainment category
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