Live Nation

I purchased 3 tickets from Stubhub for me and 2 friends to attend a pink concert on September 19th, 2023 in Philadelphia P.A. I had not attended a concert in a few years so I had a bit of trouble pulling up the tickets which had to be scanned for us to enter.

The man that was working accepting tickets was extremely rude, had a horrible attitude, and had very foul language. He told me I would need to go a few blocks (bases) away to speak with someone at the desk of Ticketmaster because my email confirmation was not suitable because he had to scan each ticket. I understood he was only following rules and I told my 2 friends to wait there and I would be right back after I go to Ticketmaster like he asked. I walked a few blocks away to ask for Ticketmaster to show me where I was able to get the scannable barcode to my tickets.

When I got there the Ticketmaster booths were closed. I spoke with a guy named Al who assisted me.I thanked him and told him the man at 1st base was being extremely rude and even was cursing and had a bad attitude and he apologized and told me to enjoy the show. My friends were still waiting around at the 1st entrance so I went back to show the man my tickets. When I showed him my tickets, I asked if I could talk to his manager.

This made him furious because he knew it was because of the treatment he was giving me. He pointed at his shirt which said supervisor and told me to exit because now I was not allowed into the event (so we were never even allowed to see our seats). I began crying my eyes out being so upset and even felt like ending my life that night. We were not welcome in and I couldnt have been more upset.

I took a picture of the man, and walked away and cried. The next day I called stubhub and they told me they issued me a refund, Weeks later I called again to explain no refund was sent. After speaking to the rep for 4hrs. he told me he me he issued me a full refund and was extremely helpful.

It has now been almost a month and no refund. Yesterday I called Stubhub and was told they could not give a refund because they sold me the tickets and they were valid, and anything that I encountered was not their fault. They told me that the man whom I encountered this horrible experience with was an employee of Live Nation. This is my first attempt at reaching out to you because I was not aware of the fact that this was not a stubhub employee.

I did write a complaint and review of Stubhub with the better business bureau primarily because of the fact that customer service had assured me they had issued a full refund (which has still not happened and after reading review on BBB it seems they tell many customers this as a tactic of posing efficient customer service). I also will be posting reviews on Facebook, Instagram and twitter etc. The way I was treated was so unfair and immoral. There is no refund or compensation to change this night/experience, and when I really thought about it this is a supervisor of Live Nation.

Stubhub should not be held responsible for the way your employees treat people. I literally wanted to end my life that night. I have been going through a bitter custody dispute, a horrible break up, and move, and this was what I planned to be an exciting and fun night out with my friends. We all had went out and purchased Pink clothes to show our love.

We were happy and got all dressed up and wanted to sing each song and dance the night away. The man that is responsible for making sure all of the fun we were so excited to have was definitely ruined needs to be addressed. It is my birthday today October 15th, 1984 and almost a month after this event and I still am depressed and upset thinking about how this man has literally ruined my spirit and hope that this will ever be recognized or this man will ever be held accountable for his actions. I do have a picture of the man responsible for the pain and hurt he caused.

I doubt this email will ever make it into the hands of someone that can help with this issue. I also do want to make sure I do add that a gentleman named AL who also works for Live Nation and worked that event and consoled me that night and assured me I was a good person and he didnt know how anybody could treat me so wrongly does deserve to be mentioned and praised. I feel like nobody should ever have to be put through this and I genuinely want for nobody else to ever have to go through this and just hope this man is held responsible. I did mention he is a supervisor and I do have a picture of him from that night, but I think this will never be addressed and he will never be held accountable.

It just may take for this to happen to another person who just might handle things differently and maybe the outcome would be something we hear about on the news or something similar. I feel like social media and exposing this man and making sure I express how much his harsh treatment almost sent me down a dark rode just might be the only way to expose him. Maybe he will be noticed at other events and shamed for his coldness. Maybe he has a younger daughter who will see the post and she will see that shes not the only one treated so horribly by her father and its finally time someone exposed him, or just maybe the post I make will reach him and he realizes the outcome of his behavior and maybe it will change the way he chooses to treat people at events, and doesnt use his power or seniority as an ego boost or power trip.

I would like to share the photo with you and I just might drive out to your location to make sure my message reaches the appropriate person.

My name is Jill and my phone number is 267-367-**** feel free to reach out to me as I feel I want to make sure this issue is addressed. Thank you I am gonna try to make the best out of this birthday.

I was making a complaint about one of your employees, side, burr, bullying, and telling somebody on a current with a current domestic violence case because they know them, and one of your drivers told me to kill myself I have documentation the case and the record number I just needed to let you know Jennifer, who took my call was nothing but more than amazing, professional, and kind and understanding the situation I miss placed the ethics website she gave me so I may upload the I am going to on here and I will provide the number the case number, etc. that she gave me.

This is a really horrible reflection on your company which is musicians, mental health etc.

to have one of your drivers doesn't matter when more adults to tell him to go kill herself on an impending domestic situation, because he's signing with the abuser, oh horrible disgusting reflection on your company and thought you should know underneath the documentation. Thank you.

Michael Perez - Miami who did action

Tine Richardson -

Code -- 1986

Jennifer -

Report key - 477424****01

Horrible trying to make a complaint about an employee and blurting harassment and a direct reflection of your camp by from this mental heath and will take with representation

One of their employees told me " to kill self in person and in social media and have documentation

Last time I checked musicians what you guys do as a company is mental health aware this is a direct reflection of your company and who you guys have as your employees. I think anyone else who understands mental health should understand how serious this is.

Live Nation worked QUICKLY with Ticket Master to get the details of my situation...within 3 hours my case was resolved both professionally and just as I had requested.

I'd like to thank everyone involved for assisting me and understanding my situation!!! THANK YOU a million times!

I reached out to live nation today and today things were handled!!!. It all worked out!

I appreciate the effectiveness and quickness and the speediness of service from live nation!!!

Theyve reached out more than once to make sure things were handled!!! Im completely happy with the way things worked out!!

Ty so very much live nation!!!

They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say more They suck, I don't need to say moreThey suck, I don't need to say more

Live Nation I waited in the queue for tickets to Aerosmith. I chose the first available tickets when it was my turn, went to checkout and got the rotating circle for 2 hours.

I didn't want to go back, because I knew it was a popular event and I didn't want to wait in the queue again.

I called Live Nation and they told me to start over again. Of course, all the seats were sold except for the ones behind the stage and the resale prices were outrageous.

Im trying to get on workday but the temporary password they gave me didnt work and Im trying to do my onboarding paperwork for the job but I cant get into it need assistant please

I'm trying to purchase the tickets that are on sale for $80 and can't get any help or support from you

I went to the god smack show in Camden any it was canceled not even half way through would like a refund or at least half my money back my name is jay pirrone

My bad, in line for front and centered tickets. I couldnt make the purchase, after 3 call to Citi Bank!

They found the problem, the first help didnt resolve the problem, missed a click to removing a contact owner, fraud possibly! I only got a 5005 error message! Sorry for falsely accusing you guys! Lost my place in line and almost everything was taken!

You have no customer service available for time sensitive issues! You suck for that!

BUT! The waiting in line thingy is way cool!

I wasnt able to make it to Johnathan Reynoldss concert I tried to get my 36 dollars refunded including the insurance I paid just in case I didnt make due to my employment that was the purpose of me getting insurance to secure my ticket but I havent talked to no one so therefore Ive lost my money which I believe isnt fair nor right

I have tried for 3 days to request a refund. It gives me an error message each time.

I have tried the live chat and have gotten no response in 10 hours.

I have tried the 800 number and it disconnects every time. All I want is a refund for the concert that was rescheduled

I am trying to sell 2 of my tickets to Foreigner in SLC and i don't know how. Can you assist mw pleaae.

My tickets were cancelled for no reason.. and I was sent an email telling me I can reorder them, when I went to reorder them they told me I am over the ticket limit.

Ticket limit is 8 and I am ordering 7 for a group of friends.. this is rediculous.